This Remote Support page is for use when working directly with a support technician. The technician will provide you with a 6-digit code to enter on this page where it says "Enter your 6-digit code", which will allow the technician to connect to your computer and assist you.

If you are not already working with a technician and need assistance, please call 1-800-662-7687 x2 during our normal business hours of Monday through Friday, 7:30am - 6:00pm Eastern, excluding holidays.