Support
Customers with an active service contract have 24/7 access to product upgrades, training and support documents and the online product knowledge base for answers to commonly asked questions. Set up your account today, or call ConEst support at 1-603-206-1302 or support@conest.com for more information.
Annual Service Plan
Choosing the right software to fit your business is critical. Having reliable service to ensure that your system remains current with technology and industry trends is equally as important. Maintaining your system is a recommended safeguard that prevents your software from becoming obsolete, retaining the program’s value and protecting your investment.
ConEst’s Value Added Service Plan provides ongoing service, support and technology upgrades to ensure that you take advantage of the system’s capabilities that comes with each new version release. The Plan provides the most comprehensive benefits package available in the industry, ranging from product upgrades to prompt professional assistance, software training and access to ConEst’s Web-based Online Customer Service Center providing alternative online support services.
Benefits
The Plan provides the following benefits for one year – annual renewals are based on the customer’s original purchase date:
- Access to upgrades by download for products under contract
- Unlimited technical support by phone
- Unlimited technical support by email
- Free access to webinar trainings
- Full access to Online Service Center